European Private Tours Ltd..
Plaminkove 1557/19, 140 00 Praha 4
Karlovo namesti 5, 120 00 Praha 2
Company reg. in the Business Registry kept with the Municipal Court in Prague,
Section C, Entry No.223612
Company ID: No.02771152
Tax ID: CZ02771152
Subject of Cooperation:
This agreement regulates the rights and obligations of the contracting parties during their mutual cooperation in providing accommodation and other related tourist services.
Form of Cooperation:
The Supplier agrees to provide accommodation, food, and other tourist services in the agreed composition, dates, scope, form, and prices. In case of any complaints, compensation must be requested from European Private Tours immediately, either by the Client (as an entity) or by the foreign partner (agency) that negotiated the reservation. Complaints must be lodged immediately at the location, verbally or over the telephone, and then in writing within 3 days from the date when the event occurred, at the latest.
Price Agreement, Clearance, and Invoicing:
Prices, as well as the form of cooperation, capacity determination, and valid cancellation terms, must be agreed upon in advance in writing. The Supplier will issue an advance invoice to the Client for fixed orders in the amount of 100% of the sum of the ordered services. This invoice will be payable 35 days before the group’s arrival.
For individual reservations, the invoice will be issued and paid 10 days before the customer’s arrival (unless otherwise agreed).
If the invoiced amount or any part of it is overdue, overdue charges of 0.5% of the sum per day will be applied.
An invoice is considered paid when the funds are in the account. Accommodation prices include 12% VAT. If VAT or other fees change, the Supplier has the right to adjust the prices with immediate effect.
Implementation of Orders:
The Client will send all reservations, changes, or cancellations in writing, in electronic form, and they will be confirmed in writing by the Supplier by the following business day, at the latest. E-mail Confirmation is considered a contractual relationship. The customer is obliged to supply a list of names for group bookings no later than 10 days before arrival. If you fail to do so, the supplier is entitled to cancel this group. If the Supplier is unable to provide the ordered and confirmed service in the confirmed hotel, the Supplier will secure and provide services of the same extent and quality in a hotel of the same category and a similar location.
CANCELATION + PAYMENT CONDITIONS:
A 10% deposit is required at the time of reservation – refundable in case of cancellation more than 10 days prior to arrival
Free cancellation deadline without penalties - 10 days prior to arrival
Balance of payment required 10 days prior to the group’s arrival at the latest
A 10% deposit is required at the time of reservation – refundable in case of cancellation more than 35 days prior to arrival
Free cancellation deadline without penalties - 35 days prior to arrival
Balance of payment required 30 days prior to the group’s arrival at the latest